Common Plumbing Emergencies

Plumbing Emergencies

All of us at one time or another will experience a plumbing emergency. Whether it is a water leak in a home, or a broken water line in a business emergency plumbing situations will arise. Unfortunately these emergencies can happen when you least expect it. At Metro-Rooter we specialize in Jacksonville emergency plumbing services. Below we have listed some of the more common ones we deal with on a regular basis.

Typical Plumbing Emergency Problems We Address

  • Clogged kitchen & bathroom sinks:This isn’t necessarily an emergency, however it can definitely cause problems to your daily routine. Whether you are doing the dishes in your kitchen or washing your hands in your bathroom, a slow draining sink can put a damper on your day. There are some common DIY tips to unclogging your drains.
  • Backed-up toilets:There is nothing worse than a clogged toilet, especially after going #2. A toilet that refuses to flush can be a number or things from a simple clog to a septic tank that needs pumping. Regardless of the reason you will want to address it as soon as possible as a clogged toilet can lead to leaks, causing structural damage, as well as being a health hazard.
  • Clogged drains in your shower and tub:Most of us have experienced taking a shower and rather than the water draining it is rising above your ankles. The culprit for this common plumbing emergency is a build-up of soap scum hair.
  • Dripping faucets and toilets:Though some people tend to ignore slow drips or a running toilet, this common emergency will put a dent in your wallet. Over time a running faucet or toilet can waste over 10,000 gallons of water annually. Addressing a leaky faucet or toilet should be a priority.
  • Water heater leaks:Water heaters should never leak water. If you identify a leak in the valve a simple replacement valve can be installed. However in the vent water is leaking from a tank that is rusted, you will need a new water heater installed. A leaking water heater can cause significant damage to your home. If your water heater is leaking, contact Metro-Rooter today for all your water heater needs.
  • Old washing machine hoses:None of us can live without our washing machines, however if you have an old hose that is leaking water you will want to get that replaced ASAP. A small crack in the hose can cause a steady stream of water to flow onto your floor.
  • Cracked or Broken water lines:Living in Jacksonville we have lots of oak trees. Depending on the location of your pipes, over time tree roots can cause breaks to your water lines. If you notice wet spots in your yard, green patches of grass that looks out of the norm or low water pressure, you will want to call an emergency plumber right away.
  • Septic Tank backup:According to the City of Jacksonville there are over 92,000 septic tanks in Duval County. If you are on a septic system you understand the signs when you may have a problem. They consist of clogged drains, backed up toilets, strong sewage smell or a saturated yard. If you are experiencing any of these issues you will want to contact Metro-Rooter. We are a licensed septic tank company in Jacksonville.

Jacksonville Emergency Plumber

If you are experiencing any plumbing emergency from a broken pipe, slab leak, broken water heater, clogged drains, running toilet or septic tank repair you will want to contact the plumbing experts at Metro-Rooter. We specialize in all emergencies related to your plumbing and/or septic systems. We are available 24/7, contact us today if you are in need of emergency plumbing service (904) 695-1911.

How Emergency Plumbing Situations Arise

Emergency Plumbing Causes

Your home’s appliances have a shelf life. Over time they will eventually fail and they have the potential to cause significant damage to your home. To protect your home you should conduct regular inspections and maintenance of your appliances to keep them in working order and stave off any issues that could compromise your home. Learn how common household appliances have the potential to flood your home and when you should reach out to an emergency plumber.

Dishwasher Flooding Causes

  • A faulty pump or broken seal can allow water to leak under your dishwasher undetected.
  • A crack or tear in the inlet hose can allow water to escape and pool under the dishwasher.
  • The spray arm in your dishwasher can become cracked or warped, causing water to spray towards the bottom of the door where there is no gasket to keep water in. This can cause water to leak out onto your kitchen floor.
  • Overloading your machine with too much soap or detergent can allow sudsy water to escape your dishwasher.
  • The dishwasher’s door gasket can be compromised, creating a loose seal and allowing water to escape.

Toilet Flooding Causes

  • If your wax seal is compromised between your floor and the base of the toilet, it can cause water to escape every time you flush. This will result in water escaping around your toilet and potential damage to you sub floor.
  • A toilet that is cracked can allow water to escape onto your bathroom floor.
  • The water valve that connects to your toilet can be compromised and begin to leak.
  • A clogged toilet whether from human waste to a foreign object can back up your toilet and cause it to overflow.

Washing Machine Flooding Causes

  • Your water supply hoses can develop a leak and flood your laundry room.
  • The washing machine drain hose can split over time, which will allow water to leak when the washing machine drains the excess water prior to the spin cycle.
  • Drain pump seal can crack with age and allow water to drip out.
  • Excess detergent can cause the washing machine to overflow.

Water Heater Flood Causes

  • The water heaters temperature pressure relief valve and/or drain valve can develop a leak over time.
  • Heating element gasket can leak in electric water heaters.
  • The water heater supply pipes can cause water to drip and pool around the water heater.
  • Lastly your water heater tank can fail due to corrosion. This could potentially flood your garage and/or house.

When to Call an Emergency Plumber

With regular inspections you will notice when a problem arises. If you notice water dripping or pooling you should contact a Jacksonville emergency plumber immediately. Being per-cautious is always the right course of action to take to protect your family and your investment. A small leak can become a HUGE problem over time, potentially causing significant damage to your homes structure and mold growth.

On the other hand if you have catastrophic failure and water is flooding your home, your first step should be to find your homes main water valve and turn it off. This will help stop any further water from entering your home, and could significantly limit the amount of damage to your home. You should then contact an emergency plumbing contractor to come out and fix your problem.

Jacksonville Emergency Plumbing Contractor

If you are in need of emergency plumbing services due to water intrusion from an appliance, toilet, pipe, etc…contact Metro-Rooter today for all of your plumbing needs. We are one of the largest plumbing companies in Jacksonville and are available 24/7 for all of your plumbing and septic needs. Call us today (904) 695-1911.

Common Plumbing Leaks

Plumbing Leaks

All of us will experience a Jacksonville plumbing emergency in our home or business. Typically these emergencies will come in the form of a water leak. If you have a water leak in your home it is common for the leak to occur from a leaking faucet, toilet, water heater, washing machine hose, or a cracked or broken pipe. If a leak is undetected you could be wasting upwards of 22 gallons of water per day, not including the damage that could be occurring to your home.

Your home is your largest investment, and with any investment you want to protect it.  So conducting regular checks is important, and when a problem is identified you will want to deal with it immediately. Small plumbing leaks will eventually become large plumbing leaks, which can cause significant damage and potential health hazards. Below are some of the more common leaks that can occur.

Faucet Leaks

Probably the most common leak that all of us have experienced is a leaking faucet. The constant drip even after you turn the faucet to “off” can be frustrating and cost you money. The average faucet can drip over 10 times per minute. This means you are wasting around 2 gallons of water per day and up to 700 gallons per year. This is the most common service call we receive at Metro-Rooter on a daily basis.

Having a leaky faucet can cost you money, however it typically does not cause damage as it is contained to the sink. However, you can also get leaks under the sink. When this happens water can pool on the floor of the cabinet causing damage, and over time mold can grow.

Regardless of the faucet leak you are experiencing Metro-Rooter can assess the problem and address it before the problem can take a turn for the worse.

Toilet Leaks

The majority of toilet leaks occur between the tank and the toilet bowl. This normally doesn’t cause a leak, rather just a running toilet. However if your toilet isn’t sitting flush on the floor this can cause water to escape when flushing. If this happens water can puddle around your toilet and over time can cause damage to your sub floor.

Water Heater Leaks

Many of us take our water heaters for granted. As the source of hot water for bathing, washing dishes, laundry, etc…we rely on our water heaters daily. Having a water heater leak is not an uncommon occurrence, but it should be addressed immediately as a small leak can grow into a large leak. You should inspect your water heater monthly just to make sure there are no leaks. In the event you notice any standing water or your hot water supply diminishes it could be a sign of a leak.

In the event your hot water heater is leaking or is no longer producing hot water contact Metro-Rooter. We specialize in water heater repair and replacement services.

Washing Machine Hoses

Most of us have washing machines in our homes. When a leak occurs with the hoses you can have a significant flood on your hands. The good news is that all of this can be prevented by doing routine inspections. At least every 1-3 months you should inspect the hoses behind your washing machine. If you notice and cracking, rust, loose hoses or any moisture on the hoses they should be replaced to prevent a bigger issue from occurring.

Leaking Pipe

Plumbing runs throughout our homes, underneath the slab, sub-floor, walls, attics, yard, etc…a leak can occur at anytime, anywhere. It is always good to be proactive. Inspect your walls, ceiling, yard, flooring, tile, appliances, valves, toilets, faucets, etc…to make sure you have not leaks anywhere in or around your home. Prevention is always the best strategy when trying to protect your home from water damage.

In the event you feel you may have a leak, go out to your water meter and write down the number you see. Abstain from using any water for 2 hours, then go check the water meter again. If the number changed water is escaping from somewhere. If this occurs it would be wise to contact a licensed plumber in Jacksonville to inspect your homes pipes.

Plumber in Jacksonville FL

Metro-Rooter is one of the largest plumbing contractors throughout Northeast FL. If you feel you are in need of plumbing repair services or you have an emergency plumbing situation that needs immediate attention, call us today (904) 695-1911.

Common Jacksonville Plumbing Problems

A home is typically the largest investment you will make. It is important to protect that investment by making sure your home’s plumbing is in proper working order. Like most of us you never think about your plumbing until an issue arises. Some of the most common plumbing issues are clogged drains, backed up sewer lines and broken or compromised water lines. Below are some helpful tips to assist you when that emergency plumbing situation shows its ugly face.

Clogged Drain

Clogged drains are the most common plumbing problem that a typical homeowner will experience. The good news is that it is a project that typically does not require a professional Jacksonville plumber to fix.

What causes most of the clogged drains?

If you have a clogged drain in your bathroom, they are commonly caused by hair, dirt, soap debris, etc.…that build up in the drain pipe. Over time this build up will restrict the flow of water, in turn, causing the water to puddle in the sink and not drain properly.

If your kitchen sink becomes clogged the usual culprits are food residue, cooking oil or grease, soap residue, etc… The best way to prevent the chances of your kitchen sink being clogged is to never pour oil or grease down the drain.

What to do if you discover a clogged drain

The good news about clogged drains is that they are not difficult to fix. If you bathroom sink is clogged remove the drain stopper and insert a small snare to hook the obstruction and pull it out. Most bathroom sink clogged drains are usually just a few inches away from the main drain.

The kitchen sink can be a little more of a process; however it can be just as easy. First use a pot of boiling water and pour it down the drain. This will help loosen up any debris that is stuck in the pipes. Then use a sink plunger to help break up the obstruction. If this does not work, you may need to call a plumber in Jacksonville.

Cracked or Broken Water Line

A cracked or broken main waterline can be difficult to spot. Typically you may not know you have a problem until you receive your water bill. There are a few indicators that may help you identify if you have a broken main waterline. You may notice a patch of grass in your lawn that may be much greener than the rest of your lawn. You may notice puddling in your grass or as indicated earlier you may notice a significant spike in your water bill. You may also notice a decrease in water pressure and/or sediment sneaking into your water.

When should you replace your main water line?

There are many reasons for a main line to break or crack. They can include:
1. Old Pipes that have gone through the normal wear and tear
2. Tree roots or a shift in soil that caused the pipes to crack or break
3. A repair job that was not done properly
4. Temperature changes

Broken Water Line – Now What?

If you know you have a broken main water line, your first step should be to turn off your main water valve. Your next step should be to contact an experienced licensed plumber.

Sewer Backup

Nothing can ruin your day more than a backed up toilet. After doing your business, you find out real quick that it will not flush. If a plunger doesn’t work, then it is time to call in the professionals.

What are some reasons for your sewer line to be clogged?

Here are a few common causes:

  • You could have a clog in your main sewer line which will prevent proper drainage.
  • A tree root can grow through or around the pipe, causing leaks and blockages.
  • If you have an older home you may have cast iron or clay sewer lines, which can break or collapse, obstructing the flow of waste water.

What should I do if I have a backed-up sewer line?

Regardless of the issue discontinue using your plumbing. Next contact a licensed plumbing contractor to remove the clog or fix your sewer line.

Plumber in Jacksonville FL

If you are experiencing any plumbing issues contact Metro-Rooter today. Since 1978 we have been helping Jacksonville residents with all of their plumbing and septic system problems. As one of the largest plumbing companies in Jacksonville we have the knowledge, expertise and resources to help you resolve any plumbing or septic tank repair. Call us today (904) 695-1911.

6 Expert Tips to Ensure Proper Plumbing Maintenance

The biggest issue with home plumbing problems is that they sneak up on you at the worst possible time. Whether it’s the sound of dripping water keeping you up at 2am or a toilet clog ruining your morning, plumbing problems are annoying!

Additionally, most homeowners complain about how expensive the services of a plumber can be. But what they do not realize is that they ignored their plumbing system till things got worse. Just as the secret to healthy living lies in your own hands, similarly, ensuring proper plumbing maintenance and avoiding damages is up to you. Here are 6 ways to do just that:

Tip 1: Beware of Water Leaks

Minor water leaks can lead to much bigger problems. Always be alert and cautious to all signs and symptoms that may indicate trouble coming your way. Leaky faucets, rocking toilets, damp cabinets, water stains on drywall, loose tiles and low water pressure are all signs that there may be a leak somewhere in your pipes. Take fast and decisive action, before it’s too late.

Tip 2: Take a Proactive Approach

A leaky faucet is not just annoying. Moisture can and will build up within and underneath your sink, encouraging mold and mildew. This can lead to expensive plumbing and restoration costs. Take a proactive approach to plumbing. On a monthly basis, check for water leaks under your sinks, on and around your water heater, any drywall staining and loose tiles in your bathtub. Anything that seems out of the ordinary, call a Plumber in Jacksonville FL to inspect your homes plumbing.

Tip 3: Know What to Do

If you notice water puddling around a toilet, water heater or from underneath your slab; the first step is to shut-off the main water supply valve. If the valve is located in a dark and hard-to-reach place, keep a few tools nearby to help you shut it off in the event of a plumbing emergency. Then call Metro-Rooter and talk to one of our plumbing experts who can help diagnose the problem and send out one of our Jacksonville emergency plumbers to fix your problem.

Tip 4: Conserve Water

Almost all plumbing problems arise from excessive use of water. Whether you’re showering, cooking, washing clothes, watering your grass or gardening, you need water. Even if you need a glass of water, you’ll still have to run your tap. Conserve water where you can and this can help mitigate some problems, especially if you are on a septic system.

Tip 5: Know Your Piping Material

If you know the material of your pipes, you’ve already solved 80% of all your plumbing issues! For homes constructed before 1970, galvanized iron pipes were used. They tend to rust and corrode with time, causing a drop in water pressure and a red tint to appear in the water. Modern homes however, are equipped with pvc pipes, which can easily be fixed or replaced.

Tip 6: Use Appliances Properly

No need to flush over and over again, as the saying goes “if its yellow let it mellow, if its brown flush it down”. Similarly, there is no real need to use hot water for washing your clothes. Shut off all water-related appliances when they are not in use or when you are not home. This will help you avoid plumbing problems and help you save money on repair and utility bills.

For more tips and tricks on proper plumbing maintenance, please feel free to contact Metro-Rooter at (904) 695-1911!

Repair That Dripping Sink Today!

Dripping Sink RepairThere is no greater nuisance around the house than faulty plumbing. It can be noisy, messy and costly if left unattended. Large problems like burst pipes require extensive work inside the walls to repair. But for a simple dripping sink a small repair job by a qualified professional is all it takes. The work can be done quickly and will eliminate the annoyance while keeping your water bills down and your sink clean and dry when you want it that way.

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When do I need an emergency plumber?

Last month, we discussed the importance of knowing when to call in a professional plumber. But…. do you know the best time to call an emergency plumber?

If you come home to find four inches of standing water in your home, chances are that you will have the urge to rush and call in an emergency plumber. However, not every instance of a plumbing issue is the time to call for emergency service. Emergency service is much more costly and if it is a more minor issue you may be able to wait and save yourself some money.
Ask yourself this…
Consider the following questions before deciding whether or not you need an emergency plumber. How much water is it? Is it gushing or is it just a drip? If the water is gushing from a source such as a busted waterline, then the first thing that you need to do is simply cut off your main water supply valve. This will stop the water from coming out and you can simply call and request that a plumber come and explore what caused the gush to begin with. If the issue is simply water dripping from a pipe or a ceiling, then an easy solution is to just place something to catch the water under the leak and you can wait until the next day for a plumber.The time for an emergency plumber is when you have a large amount water leaking and you are not able to cut off the water supply to the leak. The last thing you need or want is for your home to flood. If you are not able to shut off the water or if the valve itself is the cause of the leak, then it is definitely time to call a plumber for emergency service. If the plumbing issue is one that is causing sewage to back up into your home then you would also want to call in an emergency plumber due to sanitation issues.

When dealing with a plumbing issue, take the time to question whether it is in fact a real plumbing emergency. By waiting until the next day, you may save yourself up to 50% on your repair bill.

When to call a plumber

Let’s be honest, no one wants to call a plumber. Nowadays, the introduction of How-Tos on YouTube and throughout various online mediums makes us feel as though we’re certified plumbers ourselves. There’s no job we can’t handle if we have the right instructional video on our computer. However, if you attempt to fix a problem on your own, you may find that you are making the situation worse!

Not all plumbing projects are ideal for the do-it-yourselfer. Here are a few tips to help you understand when it’s best to call in a professional plumber:

When permits are required

Moving existing plumbing, bathroom remodeling, or adding a new gas line for your BBQ all require permits. It’s important to have a professional plumber there who knows the process and building codes to ensure the inspection goes through.

Water heater work

It’s not recommended to work on your own water heater. There are a lot of things that can go wrong, which can make the process dangerous. Trust repairs and service maintenance to a professional.

Shower valve replacement

Don’t let online blogs and tutorials fool you, replacing a shower valve is complex and time consuming for an experienced do-it-yourselfer. Trust an expert to help you choose the right valve and replace it without damaging the shower walls.

Basically, when a permit or extensive work is required it’s more cost effective and less frustrating to contact a professional plumber to handle the task. The plumbers at Metro-Rooter are certified, professional, timely, and affordable – why waste your weekend when you have us?

Do’s and Don’ts of Home Plumbing

Sometimes, internet searches and your wrench aren’t your friend. Although Google may make you feel as though you are a professional plumber at heart, it can often lead to expensive repairs when you have to call us in. We want to help. Here are some do’s and don’ts of home plumbing to help get you started on the right path to repair.

  • DO – Run water at full pressure when you use your disposer.
  • DO – Check caulk line on walls around tubs and showers regularly
  • DO – Open drain on water heater twice a year to remove sediment
  • DO – Spray oil or WD-40 on seldom used valves to prevent seizing
  • DO – Turn off hot water systems when leaving for vacation
  • DO – Pour two or three gallons of boiling water down shower or tub drains once a month
  • DO – Use a blower dryer to thaw frozen pipes
  • DO – Have a diagram of your sewer system handy in case of emergency
  • DO – Oil parts in toilet tanks that are above water level
  • DON’T – Put coffee grounds in your sink drains.
  • DON’T – Hang a knick-knack shelf over your toilet.
  • DON’T – Throw sanitary napkins in toilet.
  • DON’T – Use drain cleaners containing lye.
  • DON’T – Hang a shelf for heavy objects over a sink.
  • DON’T – Pour fats or cooking oils into your sink.
  • DON’T – Leave water turned on to hoses for washing machines, dishwashers, and garden hoses when not in use.
  • DON’T – Dig deep holes or trenches in your yard before locating water, gas, and sewer lines
  • DON’T – Plant trees or large shrubs over sewer lines

Most importantly, don’t attempt to handle large plumbing projects on your own. The better investment is to seek the professional care of a plumber rather than break something that would be costly to repair. Email us today to learn more Do’s and Don’ts that will help you as a homeowner!

Is Your Toilet Running?

We’ve all heard the bad joke, “Is your refrigerator running?” But what happens when it’s your toilet in question? If your toilet is running with no indication as to why then you could be wasting more money and water then you think. Just how much? A running toilet can waste two gallons of water per minute. A silent leak in a toilet can waste up to 7,000 gallons of water per month. It’s time to diagnose the cause of that running toilet before you throw any more money down that drain.

A running toilet could be caused by one or more of the following issues:

  • Sticky flush valve. Does the water continue to run after you flush and until you wiggle the flush handle up and down? The problem may be the link between the flush handle and tankball.
  • Sticky tankball or flapper valve. The tankball or flapper valve is sticky if isn’t falling into the drain properly.
  • Floatball problems. A misadjusted or damaged floatball could be the cause of water dribbling into the toilet tank, running out the overflow tube into the toilet bowl, and entering into the drain.
  • Ballcock problems. A ballcock that doesn’t close completely is an additional probable cause of a leaking toilet.

Diagnosing a running toilet can be tricky, especially if you have little experience in plumbing repair. To get the quickest results in treating your running toilet, contact the qualified plumbers at Metro-Rooter. We’ll provide an on-site estimate, discuss the options with you, then work to get the problem resolved as quickly as possible.