With everything you need to maintain and service in your home, it is often easy to forget about your trusty hot water heater. Although it is an important tool in your home, it is easily neglected until that one day when you get into what you expect to be a hot, steamy shower only to jump into a frigid wake up call.
Tom, founder and president of Metro-Rooter, is noted as a “back-to-basics kind of business owner.” The magazine goes on to praise McLaughlin and the superior service of Metro-Rooter.
The magazine article goes on to commend McLaughlin’s beliefs and mission statement. “He believes in superior customer service, disciplined cost control, conservative cash flow management and projecting a positive image in all his company’s interactions with the public.”
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